This Privacy Policy explains how eSalona (“we”, “us”, “our”) — a product developed and operated by Websifier — collects, uses, stores, and shares information when you visit esalona.com, use the salon admin portal, register a salon, or interact with a salon’s public website and booking flow powered by eSalona.
1. Who we are
eSalona is salon software for websites, online booking, and business administration. Websifier is the company responsible for operating the eSalona platform, registered at 30 N Gould St, Ste R, Sheridan, WY 82801, USA. For privacy-related questions, contact us at hello@esalona.com.
2. Information we collect
Depending on how you use eSalona, we may collect:
- Account information — name, email address, phone number, salon name, and login credentials for salon owners and staff.
- Business profile data — address, opening hours, services, staff details, branding, and website content you choose to publish.
- Booking and customer data — names, contact details, appointment times, service selections, and notes submitted through a salon’s booking flow.
- Payment-related data — subscription and payout information processed through our secure payment partners. We do not store full card numbers on our servers.
- Technical data — IP address, browser type, device information, pages visited, and similar usage logs needed for security, analytics, and service reliability.
- Communications — messages you send to support or through contact forms.
3. How we use information
We use personal data to:
- Provide, maintain, and improve the eSalona platform;
- Create and manage salon accounts, websites, and booking functionality;
- Process subscriptions and connected payment features;
- Send service-related notices (e.g. confirmations, security alerts, billing);
- Respond to support requests and troubleshoot issues;
- Protect against fraud, abuse, and unauthorized access;
- Comply with legal obligations.
Salon owners are responsible for how they use end-customer data collected through their booking pages and for providing appropriate notices to their clients where required by law.
4. Legal bases (where applicable)
Where data protection laws require a legal basis, we rely on contract performance (providing the service you signed up for), legitimate interests (security, product improvement, and platform operations), consent (where you opt in, e.g. marketing cookies), and legal obligations.
5. How we share information
We may share data with:
- Service providers — hosting, email, analytics, customer support, and payment processors that help us run eSalona.
- Salon tenants — booking details are available to the salon that received the appointment.
- Legal and safety — when required by law, court order, or to protect rights, safety, and integrity of the platform.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
We do not sell personal information.
6. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
7. Data retention
We retain information for as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements. Salon owners may request deletion of their account data subject to applicable law and legitimate retention needs (e.g. billing records).
8. Security
We implement technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure; please use a strong password and keep your account credentials confidential.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability or withdrawal of consent. To exercise these rights, email hello@esalona.com. End customers who booked through a salon should also contact that salon directly.
10. Cookies
We use cookies and similar technologies on esalona.com and related apps. See our Cookie Policy for details.
11. Children
eSalona is not directed at children under 16. We do not knowingly collect personal data from children. Contact us if you believe a child has provided information.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of eSalona after changes constitutes acceptance of the updated policy where permitted by law.
13. Contact
eSalona / Websifier
Email: hello@esalona.com
WhatsApp: +44 7445 005155
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA
Website: websifier.com